BILLING, CANCELING, & MODIFYING ORDERS
For your own security and protection, natulla-jp.com will pre-authorize the full amount of your purchase plus applicable shipping to verify your billing address and payment information.Any pre-authorization for failed or canceled orders will drop off your account within 1-7 business days depending on your financial institution. natulla-jp.com will collect payment and post the actual amount of the purchase only when your order is shipped from our warehouse.
Order Status & Modifying Orders
Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order is placed, it cannot be modified.If you would like to cancel your order, most orders can be canceled up to an hour after being placed. To check the status of an order, check the Order Details page.
Problems with Checkout
You can use credit cards, Apple Pay, Google Pay, PayPal, Amazon Pay, and cryptocurrency payments according to your personal needs.
Depending on your payment method, please consult the service provider of the payment method you use when you encounter difficulties in payment.
You can contact us at the same time, we will do our best to solve the problem for you.